Customers have a choice and making them feel good about that choice is the first element in creating a great culture.
One of the best ways to deliver value to your clients is to collaborate with other professionals. Here's a good example.
This is the 162nd video I've produced on business, productivity and leadership topics. That series was entitled "Business in Real Life." In this last episode I explain why that series is wrapping up and why this one is starting.
You can view all of my videos on Youtube.